Emily Lace Up Sneakers Black

Delivery Policy:

• Within UAE 2-3 Working days 
• Remote areas in UAE 4-6 working days (will appear on checkout and on map while placing order).
• Outside UAE 7-8 working days 
• Store collection (Must show e-receipt with QR code, if someone else will collect must show Emirates ID).
• For more information, please visit here

Return Policy:

• Eligibility: You may initiate a return within 7 days from the date of delivery if the products has a manufacturing defect.
• Condition of Products: Returned items must be in their original condition, with all packaging and tags intact, to be eligible for a successful return.
• Sale Items (if applicable):
  Only regular-priced items are eligible for a refund. Unfortunately, sale items cannot be refunded, but they may be exchanged or credited to your store account.

Exchange Policy

Exchanges are accepted within 7 days of delivery. Items must be unused, in original packaging and accompanied by a receipt.

Return Shipping Details

Within the UAE: Return shipping is free for the first return. From the second return onwards, a fee of AED 30 will be applied.

For International Deliveries:

• Saudi Arabia & Oman: Return shipping fee is AED 100.
• Kuwait: Return shipping fee is AED 150.
• Bahrain, Qatar & Other International Destinations: Return shipping fee is AED 200.

Refund Process

Upon receiving the returned items, our team will inspect them thoroughly within 2-3 working days.
If the return is approved, the refund will be processed to your original payment method.
The credit typically appears in your account within 7-14 working days, depend on your bank’s processing time.

• For more information, please visit here