Terms and Conditions

Terms & Conditions

Welcome to therapy.ae, owned and operated by Andy Enterprises ("we," "us," "our," or "Soletherapy"). By accessing or using this website, you agree to be bound by these Terms & Conditions, together with any additional terms, guidelines, and policies that apply to specific services or features available through the Site.

USE OF SITE

You represent and warrant that you are at least 18 years old or are accessing the Site under the supervision of a parent or legal guardian. By using this Site, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

Subject to these Terms & Conditions, we grant you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site through your internet browser solely for personal, non-commercial purposes, including browsing and purchasing products offered on the Site. You may not use the Site on behalf of any third party or for any commercial purpose unless expressly authorized by us in writing.

Any violation of these Terms & Conditions may result in the immediate termination or revocation of the license granted to you, without prior notice.

Except as expressly permitted above or authorized by us in writing, you may not reproduce, distribute, display, sell, lease, transmit, modify, translate, create derivative works from, reverse-engineer, disassemble, decompile, or otherwise exploit the Site or any portion of it.

You may not make commercial use of any information provided on the Site or use the Site for the benefit of another business without our prior written authorization. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including where we believe that customer conduct violates applicable law or is harmful to our business, customers, or interests.

You may not upload, distribute, publish, transmit, or otherwise make available through the Site any content, information, or material that:

• Infringes or violates the copyrights, patents, trademarks, service marks, trade secrets, or other intellectual property or proprietary rights of any person;
• Is unlawful, defamatory, threatening, abusive, obscene, indecent, or otherwise inappropriate;
• Could give rise to civil or criminal liability under applicable law; or
• Contains viruses, worms, Trojan horses, trap doors, malicious code, or other harmful or disruptive elements.

Content provided on this Site is for general informational purposes only and is not intended to constitute medical advice, diagnosis, or treatment. You are solely responsible for consulting a licensed physician or qualified healthcare professional regarding any health-related condition, treatment, or concern.

Opinions, reviews, comments, and other submissions expressed on the Site are those of the individuals providing them and may not necessarily reflect our views or opinions. Product information and representations provided by third-party vendors or manufacturers remain the responsibility of those respective parties.

ACCOUNT, PASSWORD & SECURITY

We may provide you with a password and/or account identification to enable you to access certain portions or features of the Site. You are responsible for maintaining the confidentiality and security of your account credentials.

You are responsible for all activities conducted through your account or using your password and account identification, whether or not such activities are authorized by you. This includes all communications, transactions, and financial obligations incurred through your account.

You agree to notify us immediately if you become aware of any unauthorized use of your account, password, or account identification, or of any other actual or suspected breach of Site security.

REVIEWS AND COMMENTS

Except where otherwise stated in these Terms & Conditions or elsewhere on the Site, any information, ideas, suggestions, questions, reviews, comments, feedback, or other materials you submit or post to the Site or provide to us ("Submissions") may be treated as non-confidential and non-proprietary.

By submitting such material, you grant us a worldwide, royalty-free, perpetual, irrevocable, transferable, and non-exclusive right to use, reproduce, distribute, display, publish, perform, adapt, modify, translate, and create derivative works from such Submissions in any form or media for lawful business purposes.

You represent and warrant that you own or otherwise control all rights necessary to submit the content and that our use of the content will not infringe or violate the rights of any third party.

When you post a review or comment, you also grant us the right to use the name or username you provide in connection with that review, comment, or other content.

You must not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the source or origin of any Submission.

We reserve the right, but are not obligated, to monitor, edit, refuse, or remove any Submission, review, or comment at our discretion.

INTELLECTUAL PROPERTY

All content appearing on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, software, designs, layouts, and other materials, is owned by or licensed to Andy Enterprises, Soletherapy, its affiliates, suppliers, or other respective rights holders.

The collection, arrangement, and compilation of all content on the Site are protected by applicable intellectual property and copyright laws. All software used on the Site is owned by or licensed to Andy Enterprises, its affiliates, or its software suppliers.

Soletherapy, therapy.ae, and any associated logos, slogans, trade names, product names, and other marks may constitute trademarks, registered trademarks, or service marks of Andy Enterprises, its affiliates, suppliers, or third parties.

You may not use any of our trademarks, logos, or service marks without our prior express written consent. You may not use our trademarks or service marks in connection with any product or service in a manner that may cause confusion or imply an affiliation, endorsement, or sponsorship that does not exist. You may not use our trademarks in a manner that disparages or discredits us.

PRIVACY POLICY

Please review our Privacy Policy, which governs the collection, use, and handling of personal information when you visit or use this Site.

TERMINATION

In addition to any other legal or equitable remedies available to us, we may, without prior notice, suspend or terminate your access to the Site, terminate your account, or revoke any rights granted to you under these Terms & Conditions.

Upon termination, you must immediately stop accessing and using the Site. We may also revoke any passwords or account identification issued to you and deny access to all or part of the Site.

Termination will not affect any rights or obligations that arose before the date of termination, including payment obligations.

INTERNATIONAL ACCESS

The Site may be accessed from countries outside the United Arab Emirates. Products or services displayed on the Site may not be available in all countries or territories. References to products or services on the Site do not constitute an offer that such products or services are available outside the UAE.

If you access or use the Site outside the United Arab Emirates, you are responsible for complying with all applicable local laws and regulations.

DISCLAIMER AND LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, we disclaim all warranties, representations, and conditions, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, title, accuracy, availability, and uninterrupted or error-free operation.

The Site and its content may contain inaccuracies, omissions, typographical errors, or other errors. We do not warrant that the Site or its content will always be accurate, complete, current, uninterrupted, or free from errors.

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages arising from or relating to your use of, or inability to use, the Site or any products or services purchased through the Site.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot lawfully be excluded or limited under applicable UAE law.

TYPOGRAPHICAL AND PRICING ERRORS

In the event that a product is listed at an incorrect price or with incorrect information due to a typographical, pricing, technical, or product-information error, or due to information received from our suppliers, we reserve the right to refuse or cancel any order placed for that product.

We may cancel such orders whether or not the order has been confirmed and whether or not your payment method has already been charged. If your payment has already been processed and the order is subsequently cancelled, we will issue a refund for the amount charged, subject to the applicable payment provider's processing times.

LINKS TO THIRD-PARTY WEBSITES

The Site may contain links to websites or services operated by third parties. These links are provided for convenience only. We do not control and are not responsible for the content, availability, security, privacy practices, or operation of third-party websites.

Accessing third-party websites through links on our Site is at your own risk and subject to the terms and policies of those third parties.

COPYRIGHT COMPLAINTS

We respect the intellectual property rights of others. If you believe that content appearing on our Site infringes your copyright or other intellectual property rights, please contact us with sufficient information to allow us to investigate and respond to your claim.

REMEDIES

• You acknowledge that a breach of these Terms & Conditions may cause harm for which monetary damages alone may not be an adequate remedy. Where permitted by applicable law, we may seek appropriate legal or equitable remedies in response to an actual or threatened breach.
• Our rights and remedies under these Terms & Conditions are cumulative and are not exclusive of any other rights or remedies available to us under applicable law.
• Any failure or delay by us in exercising a right or remedy shall not constitute a waiver of that right or remedy.

APPLICABLE LAW

This Site is operated and controlled from Dubai, United Arab Emirates. These Terms & Conditions and your use of the Site shall be governed by and construed in accordance with the applicable laws of the United Arab Emirates and the Emirate of Dubai, without regard to conflict-of-law principles, to the extent permitted by applicable law.

DISPUTES

Any dispute arising out of or relating to your use of the Site, these Terms & Conditions, or products purchased through the Site shall be handled in accordance with the applicable laws and dispute-resolution procedures of the United Arab Emirates and the Emirate of Dubai.

Nothing in these Terms & Conditions prevents us from seeking urgent or appropriate legal relief where necessary to protect our intellectual property, confidential information, or other legitimate rights and interests.

To the extent permitted by applicable law, any claim arising out of or relating to the Site or these Terms & Conditions must be brought within the applicable statutory limitation period.

SEVERABILITY

If any provision of these Terms & Conditions is determined to be invalid, void, or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

PAYMENTS

We accept online payments using Visa and MasterCard credit and debit cards in AED and, where supported, other currencies.

Any payment made through the Site is processed through our designated payment service provider using secure payment connections. Payment information may be transmitted directly to the payment provider for processing in accordance with its applicable security and privacy practices.

The cardholder is responsible for retaining copies of transaction records and reviewing the applicable merchant policies and terms.

AGE REQUIREMENT

Users must be at least 18 years old to register for an account, place orders, or enter into transactions through this Site. Minors under the age of 18 are not permitted to register as users or conduct transactions through the Site without the involvement and supervision of a parent or legal guardian, where permitted by applicable law.

COUNTRY OF DOMICILE

The United Arab Emirates is our country of domicile, and the Site is operated from Dubai, United Arab Emirates.